Privacy Policy

What we collect

When you submit a form on this site (contact, audit request, or project intake), we collect the information you provide. This may include your name, business name, email address, phone number, website URL, and any message or project details you choose to share. We do not collect this information passively, it is only submitted when you fill out and send a form.

How we use it

We use the information you submit to respond to your inquiry, scope your project, and provide the services you requested. We do not sell your information. We do not use it for advertising. Your information may be processed by trusted third-party service providers that help us operate our business, including customer relationship management, website hosting, messaging, and email delivery. These providers act on our behalf, are bound to protect your information, and use it only to provide services to us, not for their own marketing.

SMS and messaging

We collect a phone number only when you enter one in a form on this site. Providing a phone number does not by itself authorize text messages. Sending you SMS requires a separate, affirmative opt-in. Our forms carry two independent consent checkboxes, both unchecked by default and both optional: one for informational messages about your inquiry, appointments, and work in progress, and a separate one for marketing and promotional messages. Agreeing to one does not opt you in to the other. Neither is a condition of purchase or service, and you can submit any form without checking either.

Messages include replies to inquiries, appointment and booking confirmations, service updates, follow-up about work we are performing for you, and occasional promotional offers. Message and data rates may apply. You can reply STOP at any time to opt out.

Message frequency varies. Reply HELP for assistance, or contact us at hello@reputation-automation.com or (316) 719-6910.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All other categories of data sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will not be shared with, or sold to, any third parties.

Cookies and analytics

This site uses Google Analytics to understand how visitors find and use the site. Google Analytics sets cookies in your browser and collects usage data such as pages viewed, time on page, approximate location derived from IP address, and the type of device and browser you are using. We use this data in aggregate to improve the site. We do not use it to identify you personally.

You can block or delete cookies through your browser settings. The site remains usable with cookies disabled. We do not use cookies to serve advertising and we do not sell any data collected through analytics.

How we protect your information

The site is served over HTTPS, so information you submit through a form is encrypted in transit. Form submissions are passed to our customer relationship management system, which is where contact records and message history are stored. Access to that system is limited to the owner of this business and is protected by a password and multi-factor authentication.

No method of transmitting or storing data is completely secure, so we cannot guarantee absolute security. We retain contact information for as long as it is needed to respond to your inquiry and to provide services you requested. You can ask us to delete your information at any time using the contact details below.

Contact us

If you have questions about this policy or want to request deletion of your information, email us at hello@reputation-automation.com.