Websites and lead follow-up for local service businesses
The system that answers when you cannot
We build your website and wire it into five tools that reply to new leads, catch missed calls, ask for reviews, chase quotes, and bring past customers back. You stay on the job. Nothing waits for you.
Get a free teardown of your setupSpeed to lead
When someone fills out your form, they get a text back in seconds, and it comes from your number. The conversation starts before they have closed the tab, at three in the morning the same as at two on a Tuesday.
- Asks a real question firstNot a "thanks, we got it." It asks what is wrong, so the lead is already qualified when you look at your phone.
- Locks in a time slotIt offers a same-day window and gets a yes before handing the thread to you.
- Sends from your numberThe whole thread runs on your business line, so when you step in, nothing changes for the customer.
Water heater. Submitted from your website.
Form to booked job in four minutes.
Missed call text back
Every call you cannot pick up gets a text back within about a minute. The customer holds their spot in line instead of dialing the next company on the list.
- Fires on every missed callAfter hours, mid-job, phone in a pocket. It doesn't check why you didn't pick up.
- Sends a booking linkThe caller picks their own slot instead of waiting on a callback that might not come today.
- Nobody leaves the jobThe whole exchange happens without you touching the phone until it is already booked.
(316) 555-0148. Auto text going out now.
On the schedule. Mike never left the job.
Review requests with service recovery
Every finished job gets asked how it went, and everyone gets the review link in the same message. Problems reach you first, so a bad job gets a phone call while it can still be fixed.
- Every job gets asked, not just the good onesAsking only happy customers breaks Google's review policies, and the account that gets penalized is yours.
- A bad answer gets flagged, not ignoredIt is logged and sent straight to you, so you are on the phone while there is still something to fix.
- They still get askedThe review link goes to everyone no matter what they answered. Recovery adds your phone call. It never holds the ask back.
Drain clearing. Dana Whitfield.
Dana says the drain is still slow. Sent to you and logged.
Second visit closed. The review ask picks back up.
Email follow-up
Every quote you send gets followed up on a schedule, and the sequence stops the moment they reply. The quotes you never got around to chasing stop going quiet.
- Three emails, properly spacedEach one gives the quote another real chance before anyone gives up on it.
- Stops the second they answerA reply cancels whatever is still queued. Nobody gets a follow-up for something they already answered.
- Closes without a phone callThe reply, the price question, and the booking can all happen over email while you are on a different job.
Three emails queued and spaced out. Nobody had to remember.
Ray Mendoza answered the second email.
Handed to you. The Day 9 email will not send.
Sitting dead for six days. Booked without a phone call.
Lead reactivation
Once or twice a year, the records that aged out get worked again. Past customers hear from you again before the next thing breaks and they search for whoever shows up first.
- Sorted before anything sendsDue for service, an old quote, a one-time job. Each bucket gets its own message instead of one blast to everyone.
- Runs on a cycleOld quotes and past customers get worked again every six to twelve months, with different wording each pass.
- References the actual jobIt names what they bought last time, so it reads like you remembered them instead of a mail merge.
Sorted by what each person is actually owed.
74 quote follow ups going out from your number.
A quote from last spring, reopened.
Built for businesses like yours
Grind N Shine Pros
Concrete grinding and polishing
Concrete contractor
Construction and concrete
Concept build
Cleaning company
Home and commercial cleaning
Concept build
Start by finding out what you already have
The free teardown fills out your own form and times what comes back, then looks at your Google profile, your site, and what happens when someone calls after hours. It runs on public information and it is delivered on a call.