Terms of Service
Last updated: July 2026
Overview
These terms govern your use of reputation-automation.com and the services provided by Reputation Automation LLC. By using this site or engaging our services, you agree to them. If you do not agree, do not use the site.
Services
We build and maintain websites for local service businesses, and we configure the lead capture, follow-up, review, and messaging systems that run behind them. The specific deliverables, pricing, and timeline for any engagement are defined in a written proposal or invoice. Where that document and this page differ, the proposal or invoice governs.
Term, billing, and cancellation
Ongoing service is month-to-month. There is no long-term contract and no automatic annual renewal. Either party may cancel with 30 days written notice. Setup fees cover work already performed and are not refundable once a build has started. Monthly fees are billed in advance and are not prorated on cancellation.
What you own
You own your website code and your domain. On request, we hand off the repository and transfer the domain to an account you control. Your customer and lead data is yours and is exportable at any time. The CRM and messaging platform we configure on your behalf is licensed from a third-party provider, and it is not owned by us or by you. If you leave, your account on that platform can be transferred to a subscription in your own name. We do not hold your site, your domain, or your data hostage.
Acceptable use
Do not use this site or our services to send unlawful, deceptive, or unsolicited messages, to infringe another party's rights, or to attempt to disrupt or gain unauthorized access to our systems or those of our providers. We may suspend service for conduct that puts our messaging or hosting accounts at risk.
Age requirement
Our services and this website are intended for individuals who are at least 18 years of age. By using this site, engaging our services, or providing a phone number to receive text messages, you confirm that you are 18 or older. We do not knowingly collect information from anyone under 18.
SMS messaging terms
Reputation Automation LLC sends SMS messages to customers and prospects who have provided a phone number and affirmatively opted in to receive them. We collect two separate consents, each with its own optional checkbox that is unchecked by default. Informational consent covers replies to inquiries, appointment and booking confirmations, service updates, and follow-up about work we are performing for you. Marketing consent covers promotional offers about our services.
These consents are independent. Agreeing to informational messages does not opt you in to marketing messages, and you may withdraw either at any time by replying STOP.
SMS consent is not a condition of purchase or service. Every part of our service is available to you without agreeing to receive text messages.
Message frequency varies.
Message and data rates may apply.
Reply STOP to opt out at any time.
Reply HELP for assistance, or contact us at hello@reputation-automation.com or (316) 719-6910.
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
No guaranteed results
We provide our services with reasonable care, but we do not guarantee specific search rankings, lead volume, or revenue outcomes. Third-party platforms we rely on, including hosting, CRM, messaging, payment, and search providers, are outside our control. We are not liable for their outages, policy changes, or pricing changes.
Limitation of liability
To the maximum extent permitted by law, our total liability for any claim arising from our services is limited to the amount you paid us in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Changes to these terms
We may update these terms. The date at the top of this page reflects the most recent revision. Continued use of the site or our services after a change constitutes acceptance.
Contact
Reputation Automation LLC, Wichita, KS